Speeds up to 1 Gbps on Totalbiz™ business plans with Speedblast™
Get maximum speeds of up to 1Gbps for your business on Totalbiz plans with 2 free Speed Upgrade Days every month.
How do I activate Speedblast?
Step 1
Log in to the SuperHub self-service portal.
Step 2
Under Dashboard, scroll down to My Services.
Step 3
Once you have found Speedblast select Manage.
Step 4
Select individual Speed Upgrade Days on demand, schedule individual Speed Upgrade Days in advance, or schedule multiple Speed Upgrade Days in blocks.
Step 5
Get ready to take your business up a gear with maximum speed.
Speedblast FAQs
Speed Upgrade Days will apply and be active for 24 hours upon activation, or longer if more than one day has been selected, in blocks of 24 hours from the time of activation. All your Speed Upgrade Days will be applied within approximately 15 minutes, and you will receive a notification via email that your Speed Upgrade Days have been activated. Once triggered, your Speed Upgrade Days cannot be cancelled, refunded, credited, or transferred.
You will receive up to 2 FREE Speed Upgrade Days per month on Eligible Plans. You will not be able to purchase Extra Speed Upgrade Days.
Any unused Speed Upgrade Days at the end of the month will expire.
If you change your nbn plan, as per existing business rules, a new monthly billing period will commence with whatever inclusions are part of that new plan, and any remaining Included Speed Upgrade Days will be forfeited. From that point onwards, you will only be able to purchase Speed Upgrade Days as per the rules for that new plan.
Superloop customers on eligible Totalbizbusiness nbn planswill be able to activate Speedblast, as per the table below (Offer), with effect from 30th November 2023 until Superloop withdraws the Offer at any time by not advertising it (Offer Period).
Original Customer Speed (Standard Plan) | Upgraded Speed with Speedblast™ | Eligible Connection Technology | Included Speed Upgrade Days | Extra Speed Upgrade Days |
|---|---|---|---|---|
nbn™ 50/20 | nbn™ 1000/100 | FTTP, Eligible HFC | Two (2) | Not available |
nbn™ 50/20 | nbn™ 100/40 | FTTN/B/C | Two (2) | Not available |
nbn™ 500/50 | nbn™ 1000/100 | FTTP, Eligible HFC | Two (2) | Not available |
nbn™ 250/100 | nbn™ 1000/100 | FTTP, Eligible HFC | Two (2) | Not available |
nbn™ 750/50 | nbn™ 1000/100 | FTTP, Eligible HFC | Two (2) | Not available |
You will not be able to purchase Extra Speed Upgrade Days.
You will be able to trigger Speed Upgrade Days via theSuperHub self-service portal.
