Superloop Probiz™
Dedicated enterprise-grade fibre internet

Superloop Probiz is a business grade fibre service that delivers bandwidth with the highest speeds, performance, and reliability across Ethernet Access enabled by Telstra Wholesale on a Telstra network OR the nbn Enterprise Ethernet access network.

• Probiz plans on Telstra Ethernet Access comes with Premium and Standard Classes of Service (CoS).

• Probiz plans on nbn Enterprise Ethernet comes with High and Low Classes of Service (CoS).

Yes, you can get a dedicated 1:1 service with Premium CoS on Probiz plans on Telstra Ethernet Access OR High CoS on Probiz plans on nbn Enterprise Ethernet, with both providing symmetrical speeds of up to 2Gbps.

• Scalability & Reliability: Using fibre based symmetrical access internet services with Superloop Probiz you can scale your business and choose the bandwidth to meet your business needs. With speeds starting from 100Mbps, there is plenty of room to grow, whether you’re a small business or an enterprise customer.

• Service Diversity: Superloop provides a wide range of managed services to facilitate your communication and cloud connectivity needs.

• Coverage: Superloop Probiz has a national reach and is available nationally across the Telstra wholesale on a Telstra Network OR via the nbn network footprint.

• Bandwidth-intensive applications: For customers with one or multiple sites, who rely on bandwidth-intensive applications to power their business and deliver services, such as video conferencing, IP Voice or PBX phone systems, large or high-volume file transfers, multiple connections or networked sites, cloud-based software or offsite data backups – future-proof your business with high-speed fibre.

Superloop Probiz service is powered by Telstra Ethernet Access OR by nbn® Enterprise Ethernet. The Probiz service provides high speed and reliable fibre based solution to your business site and is available alongside or instead of standard nbn services. The Probiz service offers a Layer 2 Metro Ethernet Forum 3.0 (MEF) compliant service. It supports symmetrical bandwidth profile with traffic prioritisation, which includes Class of Service (CoS) with excess information rate and best effort contention. The classes of service available:

Probiz plans on Telstra Ethernet Access:

• Standard Class of Service (CoS) - The ideal connection for multi-site VPNs and cloud-based applications. The most appropriate CoS for internet traffic or lower cost input to a SD-WAN.

• Premium Class of Service (CoS) - A reliable connection for very large and multi-site businesses. Suitable for broad IPVPN connectivity allowing flexibility across all traffic types.

Probiz plans on nbn Enterprise Ethernet:

• Low class of service (CoS) : Low CoS provides an excess information rate with best effort contention, which is great for low priority applications, including internet browsing and emails.

• High class of service (CoS) : High CoS provides a committed 1:1 information rate, ideal for time-sensitive applications including voice, video conferencing and CRM database enquiries.

Superloop Probiz offers a wide range of bandwidths starting from 100mbps and up to 2Gbps. To know more on speed offering for your business, contact our sale team at 1800 57 87 37 or email us at sales.support@superloop.com.

This is subject to availability in your area and the build time required. To understand our installation process, download our installation guide or contact our sales team on 1800 57 87 37 to discuss options.

We offer 12, 24, and 36-month contract terms. To check pricing and offerings on our different contracts, please refer to our customer information summary (CIS) page for further details. Please note your contract length will affect your plan cost, including installation charges, fibre build cost and any setup fees.

Mobile Backup automatically provides connectivity if the tail-end Ethernet Access fibre goes down. You stay connected. Unlike using two fixed connections that are likely to enter a building using the same conduit or path to supply primary and backup services, mobile backup increases service resilience by offering a wireless path.

The great part about Probiz plans on Telstra Ethernet Access with Mobile Backup is that it works seamlessly, with no intervention required to switch services should your primary fibre service be interrupted. More information on Mobile Backup is available via the Product Guide here.

Our Full Business Terms and Conditions is available at https://www.superloop.com/terms