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Superloop Speed Test: Check your internet speed

When you want to know that you’re getting the broadband speeds you expect, simply run a Superloop speed test and find out in seconds!

Awarded fastest fixed network by Speedtest

Based on Ookla® Speedtest Intelligence data 2025. All rights reserved. Speed testing method is different to ACCC’s ‘Measuring Broadband Australia’ program.

How is a speed test measured?

Download speed

Measured in megabits per second (Mbps), download speed indicates how quickly data can be pulled from a server to your device. The higher the Mbps, the faster your connection, letting you stream, browse, and download with less buffering.

Upload speed

Upload speed is measured by how quickly data travels from your device to the internet. A faster upload speed (Mbps) translates to quicker file transfers, better video call quality, and more efficient cloud backups.

Ping

Like a reflex test at the doctor, a ping test checks how quickly your connection responds. Lower ping means a faster, more responsive experience — especially important for gaming and video calls where every millisecond matters.

Jitter

Jitter is all about how stable your connection is. If Jitter is high, that means your connection isn’t super stable; if it’s lower, your connection is smoother. Which is ideal for all your streaming, video calls and whatever else you use the interwebs for.

Mbps

Mbps, or megabits per second, is the speed at which data travels to and from your device. The higher the Mbps, the better or faster your connection will be. So, you can carry on with your late-night streaming binges.

Choose an nbn 1000 plan to get started

We have nbn 1000 Mbps plans for both residential and business.

Save $180 over 6 mths
Ultra

Lightspeed

Powerful for heavy use, fast cloud access, and many devices.

Download
1000 Mbps
Upload
100 Mbps
$114
$84 /mth
For the first 6 months then $114/mth. Save $180 over 6 months.
Typical evening speed
860/85 Mbps
Approx. 32s
To download a 4GB Ultra HD video
32 s
1000 Mbps

Featured inclusions

Free modem option*
Find a modem to suit you
Find out more
12 months free My NRMA Rewards^ Find out more
Everyday Business

1000/100

For medium teams needing steady speed for cloud and meetings.

Download
1000 Mbps
Upload
100 Mbps
$124
$104 /mth
For the first 6 months then $124/mth. Save $120 over 6 months.

Featured inclusions
Unlimited data
Free* Wi-Fi 7 modem options
Free static IP + phone service
Prioritised support

Typical evening speed
860/85 Mbps
Approx. 32s
To download a 4GB Ultra HD video
32 s
1000 Mbps

Featured inclusions

Speedblast ™ eligible
Unlimited Data
Free Wi-Fi Router
Business Max

1000/400

Great for upload-heavy use like content creation, remote access.

Download
1000 Mbps
Upload
400 Mbps
$148
$123 /mth
For the first 6 months then $148/mth. Save $150 over 6 months.

Featured inclusions
Unlimited data
Free* Wi-Fi 7 modem options
Free static IP + phone service
Prioritised support

eSLA inclusions
4h nbn fault response
Install with flexible scheduling

Typical evening speed
860/340 Mbps
Approx. 32s
To download a 4GB Ultra HD video
32 s
1000 Mbps

Featured inclusions

Unlimited Data
Free Wi-Fi Router

Super Speed Sale. New customers only. Price for 6 mths. T&Cs apply.

* If you stay connected for 24 months. T&Cs apply.

^ This exclusive offer is only available to new Superloop internet customers who do not currently have an active paid My NRMA Rewards membership.If you already have paid My NRMA Rewards, you are not eligible for this offer. Terms & Conditions.

* If you stay connected for 24 months. T&Cs apply.

Explore our unlimited data, high-speed internet plans for your home

Switch to a Superloop high-speed nbn plan today.

Why is running a speed test important?

Aside from glitchy video and sound, or lagging gameplay, how else will you know if you’re getting the speeds you’re paying for? We suggest running tests at different times of the day to keep things interesting and see if there are specific dropouts at certain times... like in the evening.

Fun fact

The ACCC introduced the use of ‘evening speeds’ (when everyone is home and the internet is slower) and ‘typical business hours speeds’ for business plans (when everyone is at work) to ensure providers were being transparent about their speeds, and to help customers make better decisions.

What can affect internet speed?

If your internet speeds aren’t what you were expecting, here’s some things
that may be causing issues you weren’t aware of.

Connection type

When connecting to your modem via cable or Wi-Fi, cable will always give you faster and more stable results.

Device age

Using an older computer or phone means the processor may not be up to the task and is slowing things down.

A virus

Slow internet speeds could be the sign of a virus lurking on your device chewing up bandwidth. A quick virus check could give your connection a boost.

Your modem or router

Modem or router age and location can affect your internet speeds. The newer the equipment and the closer they are to devices the faster your connection will be.

Network traffic

The more devices and users on the internet, the slower the speed. It’s not something that can be avoided, just something to keep in mind.

Ethernet cable types

Cat5 ethernet cables support 100Mbps plans (Typical Evening Speed 98/17), while Cat6 cables support 1Gbps plan (Typical Evening Speed 811/42).

Switch to fibre and upgrade the health of your internet

If you’ve moved into a newly built apartment or estate, there’s a good chance you have access to a high-speed fibre network and be eligible for a Superloop fibre plan. Find out more about our plans and if your place is eligible today!

Refresh your internet

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