Skip to main content

Superloop kicks off 2026 with customer-led recognition

We’re kicking off 2026 with another award win under our belt, taking out the top spot for Best Internet Services Provider in the ProductReview.com.au Annual Awards.

January 19, 2026
Kristen Patchett, Head of Brand & Communications

This one is extra special to us, because it’s based off real customer feedback.

Our superfast internet was rated a 4.7 from over 11,000 customer reviews.

It’s pretty simple, we believe every Australian deserves fast, reliable and secure internet that’s backed by game-changing innovations, award winning high-speeds and an exceptional customer experience. That’s exactly what we do, and it’s what sets Superloop apart.

“Our focus has been on delivering an internet experience customers can rely on,” said Paul Tyler, CEO and Managing Director of Superloop.

“Being recognised by the ProductReview.com.au community reflects real customer experiences. Not just speed, but reliability and service. It’s a credit to the work our teams have done to lift customer experience while continuing to lead on performance.”

And we’re not slowing down, our talented team are continuously working to making the internet experience super, unleashing the unlimited possibilities for our customers.

Written by

Kristen Patchett
Head of Brand & Communications

I'm driven by a passion for culture, communication and connection. I bring Superloop’s values and stories together to build a brand that unleashes possibilities.

Related articles

Big news today for RSPs as Superloop launches ‘Hosted Backhaul’, a new infrastructure-on-demand solution optimised for nbn’s new WBA5.

November 14, 2023

Superloop has today upgraded FY26 guidance and hosted their 2026 Investor Day, where Management presented SuperCharge29, the Company’s new three-year strategy for FY27 to FY29.

June 3, 2026

Buckle up – our new and improved Superloop Partner Program is here and jam packed with network, connectivity and security solutions.

July 17, 2024

Refresh your internet

Type to show suggested addresses. Use the up and down arrow keys to move through the list, Enter to select an address, and Escape to close the listbox.