How to get and activate an eSIM
Activating an eSIM is straightforward. Typically, it involves scanning a QR code provided by your network carrier, which prompts the eSIM to download a profile onto your device. The process can vary slightly depending on the carrier and device, but it generally involves just a few simple steps in your phone's settings.
How to manage multiple eSIMs in one phone
Managing multiple eSIMs on a single device is a game-changer for those who juggle multiple numbers. Most eSIM-capable phones allow you to store and name different eSIM profiles and switch seamlessly between them—a godsend for international travellers or people who need separate business and personal numbers.
The ability to keep two eSIMs active simultaneously depends on the device and the carrier. Some newer models, like the Google Pixel 7 and Pixel 7 Pro, support Dual SIM Dual Standby (DSDS), which allows two eSIMs to be kept active at the same time.
However, most devices currently allow only one eSIM to be active at a time alongside a physical SIM. For instance, devices like the iPhone XS and later models support the use of a physical SIM and an eSIM simultaneously, but not two eSIMs.
How to switch between 2 eSIMs
Switching between two eSIMs involves a few steps, which can vary slightly depending on the device's operating system and manufacturer.
Here’s a general guide on how to switch eSIMs on an Android device:
Open Settings: Navigate to the settings menu on your device.
Access Network Settings: Look for options such as 'Connections', 'Network & Internet', or similar.
SIM Card Manager: Within the network settings, find an option like 'SIM cards' or 'SIM card manager'. Here, you should see your eSIM profiles listed.
Select Active eSIM: You can select which eSIM you want to activate. Typically, you can designate one eSIM for calls and another for mobile data, or switch one eSIM on while turning the other off.
Apply Changes: After making your selection, ensure you save or apply the changes. The device may take a moment to register the switch and connect to the network of the newly activated eSIM.
It's important to note that while the device may store multiple eSIM profiles, only one or two can be active at any given time, depending on the device's capabilities and the network provider's restrictions.
eSIM FAQs
How many eSIMs can I use in one phone?
The number of eSIMs you can use in one phone depends on the device's capabilities. Some phones can store multiple eSIM profiles, but only one can be used simultaneously. Others, like the latest iPhones, can have various active eSIMs simultaneously.
How do you transfer an eSIM from one phone to another?
This typically involves contacting your carrier to reassign the eSIM profile to your new device. The process may vary by carrier, so it's best to check with them directly.
How do you retrieve an eSIM if the phone is lost?
If your phone is lost, you should immediately contact your carrier to deactivate the eSIM. You can transfer your eSIM profile to a new device, depending on your provider's policies.
Can I use my eSIM for international travel?
Yes, you can. You can purchase a local eSIM plan to avoid roaming charges or use a global carrier that offers eSIM profiles for multiple countries.
It is also possible to use global roaming features with an eSIM. eSIM technology allows users to access cellular networks in different countries without the need for a physical SIM card.
This capability is particularly useful for international travellers who want to avoid the high costs associated with international roaming on their home mobile network.
With an Australian eSIM and the right mobile plan, your eSIM will work overseas in the same way a traditional SIM card would, allowing for international roaming.
Why Superloop eSIM plans
Superloop's SIM-only plans offer a range of benefits designed to meet the needs of everyone, from casual browsers to heavy data users, all while enjoying the reliability and coverage of the Telstra network.
Here's a detailed look at the key advantages:
Data rollover
One of the standout features of Superloop's SIM-only plans is our data rollover capability. Customers can bank unused data up to a maximum of 1000GB or 500GB, depending on their plan. So, if you don't use all your data in a given month, it's not wasted. Instead, it's added to your Data Bank, which can be used later.
This feature’s great for month-to-month customers with varying data usage to ensure they get the most out of their plan.
Unlimited national calls & text
Superloop's plans include unlimited national calls and texts within Australia, providing peace of mind for users who make a lot of calls and SMSs. It’s a feature of all Superloop SIM-only plans, eliminating any worries about additional charges for staying connected with friends, family, or colleagues across the country.
Competitive pricing
Superloop keeps its SIM-only prepaid plans competitively priced, ensuring customers receive more data for their dollar. Whether you only need a small amount of data or you’re a heavy user, Superloop’s got SIM-only plans to suit everyone's needs and budgets of all sizes.
Telstra Wholesale network
Superloop's SIM-only plans are powered by Telstra Wholesale Network, Australia's most trusted and most extensive mobile network. Whether you’re in the city or the country, Superloop customers can enjoy comprehensive nationwide coverage and fast internet speeds via Telstra's 4G and 5G networks.
Additional feature
eSIM availability: Superloop offers the choice of eSIM for compatible devices, providing a convenient and flexible alternative to traditional physical SIM cards. This is a handy feature for users with eSIM-compatible devices wanting an easy way to switch or activate their mobile plan.
No lock-in contracts: Superloop's eSIM plans are prepaid and come with no lock-in contracts, giving customers the freedom to change plans or providers without penalties. This is particularly attractive for users who don’t want to be tied-in to a long-term commitment.
Bundle & save: Customers with Superloop nbn plan can bundle their services and save up to $15 per month off their internet bill. Bundling is an easy way to save money for customers who use both Superloop's mobile and broadband services.
Superloop's BYO mobile plans offer a useful mix of features like data rollover, unlimited national calls and texts, competitive pricing, and the reliability of the Telstra network.
These benefits, as well as the freedom of no lock-in contracts and the convenience of eSIM, make Superloop a smart choice for mobile users in Australia – and you really can’t argue against that.