Everything you need to know about the nbn speed upgrade

Australia’s broadband network is undergoing a major transformation, and the changes that happened on September of 2025 have redefined your internet experience. Whether you’re working from home, running a small business, streaming ultra-HD content, or simply browsing the web, the nbn speed upgrade was designed to give you faster, more reliable, and future-proof connectivity.

This article will walk you through what’s happening with the nbn speed increases, what new nbn plans and speed tiers were introduced, and how you can leverage new speeds, especially if you’re a residential user considering a 100 Mbps plan, or if you’re eligible for an nbn fibre upgrade.

Let’s get started!

What is the nbn speed upgrade?

The nbn speed upgrade 2025 initiative is part of NBN Co’s broader strategy to modernise Australia’s broadband network and support the increasing demand for faster, more stable internet. This includes enhancing access to Fibre to the Premises (FTTP), increasing capacity on the network, simplifying technical limitations, and introducing new nbn speed tiers that provide better value and performance.

With more Australians working remotely, consuming more streaming content, and relying on digital tools, the need for higher speeds and better reliability has never been greater. The speed upgrade gives more households and businesses access to higher-tier speeds, reduce peak-time congestion, and prepare the network for future demands.

If you’re already on a 100 Mbps or 250 Mbps nbn plan, or would like to switch soon, you are eligible for a free NBN speed upgrade, provided you’re on HFC or FTTP connection types.

nbn speed upgrade for residential users

Residential users benefited the most from this upgrade, especially those already connected to HFC and FTTP (or in areas being upgraded to it).

The most important development weres the introduction of new NBN speed tiers. These speed tiers now offer better value by significantly increasing download and upload speeds. For example, some 100 Mbps customers on HFC and FTTP were automatically be upgraded to 500 Mbps.

Here’s a breakdown of the changes to residential speed tiers:

• 100/20 Mbps replaced or upgraded to 500/50 Mbps for eligible users

• 250/25 Mbps replaced or upgraded to 750/50 Mbps, offering more than double the performance

• 1000/50 Mbps replaced or upgraded to 1000/100 Mbps, improving upload speeds significantly

• A new speed tier of 2000 Mbps (or 2 Gbps) available for those who want the fastest speeds

These new nbn speed tiers offer tangible improvements for activities such as online gaming, 4K and 8K video streaming, video conferencing, and large file uploads. Households with multiple users and connected devices will particularly benefit from these changes.

The upgrades automatically applied in many cases, especially for users on HFC and FTTP who subscribed to 100 Mbps or higher plans. In short, the better the setup, the more likely you were to receive a free nbn speed upgrade when the rollout occured.

Learn all about it in 1 minute:

nbn speed upgrade for business and enterprise users

Small and medium businesses (SMBs) are also a key focus of the NBN speed upgrade. The rise of cloud-based applications, digital collaboration tools, video meetings, and data-heavy workflows means that reliable, high-speed internet is not just a convenience; it’s essential.

As part of the 2025 changes, new business-grade nbn speed tiers now offer faster uploads, lower latency, and better service level guarantees. These upgrades provide more bandwidth for critical services like video conferencing, VoIP, file-sharing platforms, and cloud storage.

New business nbn speed tiers now include:

• A new speed tier of 2000/500 Mbps available for small and medium businesses

• For enterprise users, two new tiers of 5000/5000 Mbps and 10000/10000 Mbps available

These plans rolled out over upgraded fibre infrastructure and are ideal for businesses and enterprises that rely heavily on cloud-based operations, remote collaboration, and uninterrupted connectivity.

Businesses can also expect enhanced service-level agreements, priority maintenance, and better peak-hour performance as part of the upgrade. This means fewer disruptions and faster response times in case of issues.

Other upcoming nbn changes to be aware of

Alongside the changes to nbn speed tiers, several infrastructure and policy updates were also implemented. These improvements support faster connections and simplify how services are delivered.

New Network Termination Device (NTD) for FTTP and HFC

NBN Co has introduced a new Network Termination Device (NTD) for FTTP and HFC connections. It means more stable performance, better compatibility with high-speed routers, and easier management of multiple services.

Residential consumers will get new single port NTD and business users will get four ports NTD.

How existing customers can benefit from the nbn speed change

The nbn speed upgrade doesn't require much effort from users, but if you want to take full advantage of faster speeds and better performance, there are a few steps to follow:

Upgrade to FTTP (if eligible)

If you’re currently on FTTN or FTTC, you may be eligible for a free upgrade to FTTP as part of the NBN fibre upgrade program. NBN is actively working to expand FTTP availability across Australia, and upgrading to FTTP is the best way to unlock the full benefits of the new speed tiers.

Check your address on your provider’s website or the official NBN site to see if you’re eligible for an upgrade.

Check your hardware

Even the fastest NBN plan won’t perform well if your hardware is outdated and you won’t be able to experience the better speeds. Make sure your modem router supports the latest Wi-Fi standards (preferably Wi-Fi 6, Wi-Fi 6e and Wi-Fi 7) and that your Ethernet cables are rated Cat 5e or higher.

Upgrading your networking gear ensures you can actually reach and benefit from higher speeds.

Make sure devices are compatible

Older devices may not fully benefit from faster speeds. For instance, older laptops, phones and smart TVs may cap out well below 500 Mbps, even on a fast connection. Make sure your key devices, especially work devices, are up to date and capable of high-speed data transfer.

Why Superloop is a great choice for fast nbn speeds

Superloop is one of the standout providers when it comes to preparing for and taking advantage of the NBN speed upgrade. Here’s why:

Flip to Fibre offer

Superloop’s Flip to Fibre program offers eligible customers a free upgrade to FTTP (*free standard install only when you stay connected for 12 months. T&Cs apply) when they sign up for a plan of 500 Mbps or higher. This makes it one of the easiest and most cost-effective ways to access gigabit-capable speeds and more stable internet. See Flip to Fibre T&Cs.

Promotional pricing

Superloop offers great promotional discounts on several of its nbn plans, making it more affordable to get connected at higher speeds. This is a great opportunity for users looking to transition from slower or legacy technologies. See Superloop nbn offers' T&Cs.

Free modem and bundle discounts

On top of the fibre upgrade and pricing promotions, Superloop also includes a free* modem with eligible plans (*if you stay connected for 36 months) and offers bundling options to help users save on mobile or additional services. These extras make Superloop a compelling all-in-one provider for both homes and businesses. See Bundle and Save T&Cs.

See how easy it is to set up a free* modem from Superloop:

Final thoughts

The NBN speed upgrade that happened in September of 2025 was one of the most exciting changes to Australia’s internet landscape in recent years. With new NBN speed tiers, broader FTTP rollout, and simplified infrastructure, more Australians than ever have access to faster and more reliable internet.

Now is the time to upgrade to FTTP, if eligible, switching to a 500 Mbps plan or higher, and ensuring your equipment is ready for high-speed performance. Whether you’re a residential user looking for smoother streaming or a business owner needing more reliable connectivity, these changes were a major improvement.

With a decade-long legacy of innovation, value, and reliability, Superloop is uniquely equipped to help Australians unlock the full potential of the NBN’s speed changes with FTTP upgrades, great prices, and hardware bundles that make the transition easier and more affordable than ever.

Unlike many resellers, Superloop owns and operates its own national network infrastructure right here in Australia, ensuring high-speed connections, low latency, and greater reliability for customers.

If you want to future-proof your internet, don’t wait. Start exploring your fast nbn plan options today.