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Symmetrical vs. asymmetrical internet: Which is best for your business

How do they differ and what are their benefits? Find out how to make the best choice for your business.

February 6, 2024
Aline Rivas, Head of Content & Social Media

Our world is increasingly driven by digital interactions, so businesses need ultra-fast and reliable internet connections if they want to thrive.

One of the key decisions facing business managers looking to equip their business for the future is the choice between symmetrical and asymmetrical internet.

In this blog, we’ll explore the differences between symmetrical and asymmetrical internet connections and highlight the potential benefits of choosing symmetrical internet for your businesses.

We'll also look at which symmetrical internet plans might be best for your business.

The difference between symmetrical and asymmetrical internet

What are symmetrical and asymmetrical Internet?

Symmetrical internet, what is it and how does it differ from an asymmetrical connection?

Put simply, symmetrical internet is a type of broadband connection where your upload speeds are just as fast as your download speeds. This means that the data speed and file transfer rate is the same in both directions at the same time, hence the “symmetry”.

The primary distinction between symmetrical and asymmetrical connections is in their upload and download speeds. Most internet connections are asymmetrical meaning they have much faster download speeds than upload speeds.

Symmetrical internet provides the fastest speeds possible to do upload-heavy tasks and use cloud-based services. It also offers a huge amount of upload bandwidth to support multiple users all sharing the same connection at once. This can eliminate the kind of bottlenecks that can cause delays and slow down productivity, making it easier for employees to collaborate more effectively and efficiently.

Implementation technology

Asymmetrical internet can be implemented using technologies including Fibre to the Curb (FTTC) and Fibre to the Node (FTTN), or Hybrid Fiber-Coaxial (HFC) a combination of optic fibre and coaxial cable. In each case, the internet is delivered to the user via a combination of fibre optic and copper cables, making it more accessible in various locations.

Whereas symmetrical internet necessitates a fibre connection for optimal performance, and this is subject to the availability of FTTP upgrades in certain areas.

A fibre connection is essential for delivering symmetrical internet because it’s the only type of connection that can provide equal upload and download speeds. Other types of internet connections, such as cable, DSL or HFC, are not optimised to provide sufficient symmetrical speeds.

Check if your business is eligible for fibre upgrade

In FTTC, the fibre cable extends to a distribution point called the ‘curb’ near the user’s home. From there, a shorter length of copper cable connects to the user’s premises. This technology offers faster speeds and better performance compared to FTTN, especially if the user is located closer to the curb.

In FTTN, fibre cables are connected to purpose-built street cabinets (the ‘nodes’). These nodes are then connected to individual premises via existing copper lines. For ready-for-service (RFS) areas where FTTN is or will be available, the nbn connection upgrade can be done quickly and with ease.

Fibre internet is the only type of internet that can provide great customer experience on symmetrical speeds. This is because fibre optic cables use light to transmit data, allowing for faster, more efficient data transfer compared to traditional copper cables. Fibre cables are also less susceptible to interference and signal degradation over long distances, meaning they can maintain high speeds over longer distances.

Not all costs are equal

Symmetrical internet typically incurs higher costs when compared to asymmetrical options. This is in part due to the infrastructure required for symmetrical connections, and the bandwidth capabilities.

This cost difference is a crucial factor for businesses to consider when deciding on the most suitable internet connection for their operations.

The benefits of symmetrical internet for business

As previously stated, the most apparent advantage of symmetrical internet is the consistent and equal upload and download speeds. This balance is particularly beneficial for businesses engaged in activities that require extensive data sharing.

In addition to tasks such as uploading large files, increased upload speeds are important for video conferencing, VoIP calling, simultaneous cloud-based operations, and even online gaming.

When your upload speed is inadequate you could experience break up in your conference call audio, or your video may appear to freeze. It can also make a huge difference in how long it takes to upload a video. For example, if you are uploading a 1 GB video file, it will take 3 minutes and 45 seconds to upload on a 40Mbps connection and 1 to 2 seconds on a 940 Mbps connection.

Enhanced cloud services usage

Symmetrical internet empowers businesses to make the most out of their cloud service utilities. With equal speeds in both directions, accessing and uploading data to the cloud becomes more efficient, contributing to enhanced productivity and streamlined collaboration.

Cloud-based services have become increasingly popular in recent years, and for good reason.

They offer a range of benefits to businesses, including:

  • Scalability: Cloud services can be scaled up or down depending on the needs of the business. Meaning that businesses can easily add or remove resources as needed, without having to worry about the costs associated with maintaining their own infrastructure.

  • Cost savings: Cloud services can be more cost-effective than traditional on-premises solutions. This is because businesses only pay for the resources they use, rather than having to invest in expensive hardware and software upfront.

  • Flexibility: Cloud services can be accessed from anywhere with an internet connection, which means that employees can work remotely or on-the-go. This can improve productivity and collaboration, as well as reduce the need for expensive office space.

  • Reliability: Cloud services are typically more reliable than on-premises solutions, as they are hosted on redundant servers in multiple locations. This means that businesses can enjoy high levels of uptime and availability.

  • Security: Cloud services are often more secure than on-premises solutions, as they are hosted by companies that specialise in security. This means that businesses can benefit from the latest security technologies and protocols, without having to invest in expensive security solutions themselves.

These benefits make symmetrical internet an attractive option for businesses that need to enhance their cloud services usage.

Improved video conferencing quality

In the era of remote work and virtual meetings, symmetrical internet shines brightly in its ability to provide high-quality video conferencing experiences.

The symmetrical nature of the connection ensures smooth two-way communication as it ensures that both parties can send and receive data at the same speed, reducing lag, buffering, and pixelation during virtual meetings, leading to improved video and audio quality.

Role in remote work and collaboration

Symmetrical internet plays a pivotal role in facilitating remote work and collaboration. Seamless communication, quick file sharing, and real-time collaboration are all made possible by the balanced speeds, enabling teams to work efficiently regardless of their physical location.

With the advent of digital transformation, remote work technology has become the vehicle to make the transition to remote work smoother. Many workers report that they were able to move to a remote workflow without disruption because they already had the technology for remote workers to do so. Digital platforms have enabled businesses to deliver their work and products remotely, and people are adjusting to social distancing by embracing technology to meet people and make their daily earnings.

Communication tools like Slack, Microsoft Teams, and Zoom are commonly used across various remote roles to stay up-to-date with coworkers and host virtual meetings. Asynchronous communication and collaboration, facilitated by online tools and time zone differences, can lower levels of stress and urgency, and even make communication more effective.

Symmetrical internet connections can help ensure remote workers have access to the necessary bandwidth, speed, and reliability needed to support their work activities and help them remain consistently efficient.

The importance of symmetrical internet in data backup and cloud applications

A reliable internet connection is essential in data backup and cloud applications. Data backups have been common since the inception of computers, and they are the first line of defence against crashing of systems, corruption of data, exploits leading to data integrity issues, and accidental loss of data.

A cloud infrastructure helps with effective data backups and low-cost disaster recovery options. Cloud storage makes it easy to manage your data, and most cloud storage services provide a large amount of storage space and encrypt the content for data security.

For businesses heavily reliant on data backup and cloud applications, symmetrical internet offers a reliable and speedy solution. The equal upload and download speeds are advantageous when regularly backing up crucial data or accessing applications hosted in the cloud.

Technical challenges in implementation

While symmetrical internet offers numerous advantages, its implementation is constrained by the necessity of fibre connections. In some areas, fibre infrastructure may not be readily available, limiting the accessibility of symmetrical plans.

Find out if your business is eligible for a enterprise fibre

It's necessary to reiterate that the cost of symmetrical internet is higher than that of asymmetrical options. Small businesses with budget constraints may need to carefully evaluate their priorities before considering a symmetrical connection.

If you are looking to save money, only use the internet for surfing the web, or don’t upload videos or other media often, then an asymmetrical internet plan might be the right choice for you. However, if you own a business, create content, work remotely, or livestream, then a symmetrical internet plan might be just what you need.

Superloop symmetrical internet

Our Probiz symmetrical fibre plans are tailored to meet different business needs.

Check out Probiz plans

The plans come with prioritised customer support, ensuring that businesses receive prompt assistance whenever needed. This reliable connection enhances the overall internet experience, making Superloop's symmetrical internet a compelling choice for businesses seeking reliability and efficiency.

The choice is yours

Choosing between symmetrical and asymmetrical internet for business involves weighing the advantages, challenges, and costs associated with each option. While symmetrical internet offers unparalleled benefits in terms of equal upload and download speeds, enhanced cloud services, and improved collaboration, businesses must carefully consider their specific requirements and budget constraints.

If you want to empower your business with a reliable and high-performance internet solution that aligns with your goals and facilitates seamless digital operations, then symmetrical could be the option for you.

To explore more about your current business internet plans and the potential benefits of switching to a symmetrical connection, check out our symmetrical fibre plans for business here.

Written by

Aline Rivas
Head of Content & Social Media

I've spent the last 4 years at Superloop making complex telco topics genuinely easy to read, driven by a mission to help challenger telcos take on the big guys.

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