Skip to main content

Why choose Wi-Fi as a Service?

Companies who deal directly with the public, or who need to ensure internal Wi-Fi is always available for employees working anywhere in the building, are now looking to Wi-Fi-as-a-Service (WaaS) to provide guaranteed service.

April 19, 2021
Saidul Hoque, SEO & Content Specialist

These days, customers consider Wi-Fi a right, rather than a privilege. Companies who deal directly with the public, or who need to ensure internal Wi-Fi is always available for employees working anywhere in the building, are now looking to Wi-Fi-as-a-Service (WaaS) to provide guaranteed service.

Wi-Fi is no longer an “optional extra” when it comes to providing connectivity to employees or consumers. Companies are now considering it critical to business operations, and are turning to outsourced providers to ensure nothing is left to chance when it comes to protecting the quality of service—even if that means bypassing the traditional networking and IT departments.

For some enterprises, Wi-Fi has even passed into the realm of “infrastructure overhead” with IT departments electing to hand over the reins to the experts so they can focus on more strategic projects and operations.

In past decades WaaS has been known as Managed Network Service (MNS). Today, providing full turnkey design, installation, and management of all IT assets (routers, switches, servers, firewalls, etc.) to deliver a Wi-Fi solution is called Wi-Fi-as-a Service (WaaS).

WaaS has application to meet the needs of a whole host of company needs. It can work for organisations that have no existing Wi-Fi network as well as those that have an existing network but are looking for a managed solution for a guest internet only Wi-Fi network.

Benefits of Wi-Fi-as-a-Service

There are several benefits to a WaaS network for Australian enterprises.

Predictable

Today’s networks are 24/7/365, and any disruptions to service can have an immediate impact on operations, and hence productivity.

Outsource the headache of providing a reliable and predictable service to ensure disruptions are eliminated. Like any cloud-based service, all you need to do is pay for ongoing maintenance and support costs.

Improve customer experience

Using WaaS networks, enterprises can gain sophisticated location and user intelligence from location-based analytics.

Provide a better end-customer experience when using Wi-Fi as a Service.

If your enterprise provides public Wi-Fi, WaaS allows you to engage with end consumers through location-based advertising and ultimately optimise their experience.

Refocus IT

When you shift your company to using WaaS, it allows your IT department the freedom to refocus their energies into other areas that require a more hands-on approach. You can automate your troubleshooting and network monitoring, which are areas that traditionally absorb human resources. You can then focus in-house IT staff on more strategic, mission-critical projects.

Scalable

If you’re running a campus-style organisation or provide any kind of connectivity to consumers, WaaS makes it easy to achieve economies of scale.

By providing a self-fixing, self-running Wi-Fi network, your organisation can better concentrate on your core business rather than making sure your infrastructure meets increasing demands for coverage, capacity, users, devices and applications.

Transfer CapEx to OpEx

Cost control is, and will, remain a dominant requirement. IT budgets are always in flux, and many businesses are seeing IT spending as less strategic and more as overhead. IT and networks remain essential, but rapid advances in technology and accelerating personnel costs must be dealt with more cost-effectively.

This is where shifting to WaaS makes it easier to transfer these budgetary concerns to an OpEx model for IT expenditure.

Get reliable and secure Wi-Fi-as-a-Service

Superloop provides a cloud managed Wi-Fi solution that is richly featured and highly reliable for a range of business campus style environments. Whether you are a single or multiple (campus-style) environment, benefit from rapid deployment and advanced analytics tools to gain important insights into your staff or customer behaviour.

Superloop's WaaS service comprises of:

  • WLAN configuration

  • Network implementation

  • Hardware and software management

  • Operation and maintenance

Written by

Saidul Hoque - SEO and Content Specialist at Superloop
Saidul Hoque
SEO & Content Specialist

With three years in the telco industry, I work to make sure Superloop customers find the right information at the right time, so they can get the best value and experience from their internet service.

Related articles

Should you pick up where you left off with your digital transformation projects or start anew?

November 1, 2021

The rapidly evolving technology of Fixed Wireless is proving to be a powerful option for companies needing fast, reliable and affordable connections.

February 24, 2020

Probiz is our gold standard when it comes to superfast, enterprise-grade internet to your sites or offices.

February 26, 2024

Refresh your internet

Type to show suggested addresses. Use the up and down arrow keys to move through the list, Enter to select an address, and Escape to close the listbox.